Residential Customer Support

Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT


Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT

Texas Emergency or Outage Contact Numbers

Contact your local delivery company to report a service outage.

AEP Central (877) 373-4858

AEP North (877) 373-4858

Centerpoint (800) 332-7143

Oncor Electric Delivery (888) 875-6279

Texas New Mexico Power (888) 866-7456


Online with MyAmbit Account

Pay your bill and so much more. View details of your previous bills, manage your paperless billing, update your profile and more.

Plus it works on all mobile devices, e-readers, tablets, computers and web-enabled TVs. Click for more...

Automatic Payments

Never miss a payment with Ambit’s Automatic Payment program.

Sign up with your credit card or bank account and your bill will be paid automatically every month. No worries, no late fees. Click for more...

Over the Phone

You can also pay using our 24/7 automated phone system by calling (877) 282-6248, or by speaking to a

Customer Care agent between 8:00 a.m. and 6:00 p.m. CT Monday ̶ Friday or 10:00 a.m. and 5:00 p.m. CT Saturdays.

Cash Payments

We accept payments at the following locations. Be sure to have your account number with you when making payments.

ACE Cash Express
10-15 Minutes

Fidelity Express
including those located in Dallas/Fort Worth Fiesta stores
10-15 Minutes

receive code 4874
2 Hours

Western Union Convenience Pay
requires remittance slip
Same Day